What to do if you are worried about a child

Reading Threshold Criteria

Reading Thresholds Guidance Booklet explains the thresholds (including risk factors and protective factors) and the appropriate routes into services.  This is a guide only and should not be read as a definitive list of risk factors. It is important that good quality, appropriate referrals are made to ensure that the right service is given to the right child/young person, at the right time and in the right place. However, you must use your professional experience and if you feel a child/young person is at significant risk, you should make a referral - see below.

Worried About a Child?

Please use our thresholds guide to measure the extent of your worry that will help you in your decision about what to do next.

Protecting children from neglect and abuse is everyone's responsibility but Brighter Futures for Children Children's Services department has the statutory responsibility to ensure that children and young people are kept safe.

Where do I go for help?

The Children's Single Point of Access is how to raise a concern about a child (pre-birth to 18 years old) in Reading, including safeguarding and child protection. It is a single point of contact for all early help and children’s social care services, including disabled children.

There are 3 ways to contact the team:

The Children's Single Point of Access is available 9am to 5pm, Monday to Friday (excluding bank holidays). Outside these hours, contact the Emergency Duty Service (EDS) on 01344 351999

Follow these links to the Brighter Futures for Children website to find out more: 


Reading Threshold Guidance - Autumn 2020

Reading Local Protocols for Assessment

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